Comments on: The Cheapskate’s Guide to Usability http://www.searchenginepeople.com/blog/a-cheapskates-guide-to-usability.html Canada's Search and Social Media Authority Mon, 13 Feb 2012 17:01:05 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Website Not Performing? Quick Checklist to Troubleshoot Problems | Search Engine People | Toronto http://www.searchenginepeople.com/blog/a-cheapskates-guide-to-usability.html#comment-70160 Website Not Performing? Quick Checklist to Troubleshoot Problems | Search Engine People | Toronto Tue, 05 Apr 2011 12:04:22 +0000 http://www.searchenginepeople.com/?p=2860#comment-70160 [...] logical? Is your navigation easy to find and use? Website users are mostly lazy creatures and expect to find certain things in certain places. Nobody wants to have to roll their mouse over a dozen different elements on a page to check if it [...] [...] logical? Is your navigation easy to find and use? Website users are mostly lazy creatures and expect to find certain things in certain places. Nobody wants to have to roll their mouse over a dozen different elements on a page to check if it [...]

]]> By: Danial http://www.searchenginepeople.com/blog/a-cheapskates-guide-to-usability.html#comment-8778 Danial Thu, 21 May 2009 07:26:53 +0000 http://www.searchenginepeople.com/?p=2860#comment-8778 Screen recorders are helpful tools to record users' activity on the screen. It would be nice materials to test the usability of a website or a software application. And these recorders can even make software tutorials and website demos for users. Screen recorders are helpful tools to record users' activity on the screen. It would be nice materials to test the usability of a website or a software application. And these recorders can even make software tutorials and website demos for users.

]]> By: Dr. Pete http://www.searchenginepeople.com/blog/a-cheapskates-guide-to-usability.html#comment-8641 Dr. Pete Thu, 14 May 2009 16:42:50 +0000 http://www.searchenginepeople.com/?p=2860#comment-8641 @Kathi - I understand your point on the remote recorders. Unless you have a very specific question or issue, like a form completion problem, tools like UserFly can raise more questions than they answer. I think that's a valuable part of the process, though - many of these tools are really first steps so that you can gain some general insights and take the second (and usually more expensive) steps with a better sense of the right questions and direction. @Kathi – I understand your point on the remote recorders. Unless you have a very specific question or issue, like a form completion problem, tools like UserFly can raise more questions than they answer. I think that's a valuable part of the process, though – many of these tools are really first steps so that you can gain some general insights and take the second (and usually more expensive) steps with a better sense of the right questions and direction.

]]> By: Submit Your Guest Post - Guest Writers Welcome at SEP | Search Engine People | Toronto http://www.searchenginepeople.com/blog/a-cheapskates-guide-to-usability.html#comment-8636 Submit Your Guest Post - Guest Writers Welcome at SEP | Search Engine People | Toronto Thu, 14 May 2009 14:29:26 +0000 http://www.searchenginepeople.com/?p=2860#comment-8636 [...] The cheapskate’s guide to usability by Dr. Pete. [...] [...] The cheapskate's guide to usability by Dr. Pete. [...]

]]> By: Kathi Kaiser http://www.searchenginepeople.com/blog/a-cheapskates-guide-to-usability.html#comment-8635 Kathi Kaiser Thu, 14 May 2009 14:07:11 +0000 http://www.searchenginepeople.com/?p=2860#comment-8635 We've been using Userfly, and we find it both addicting and frustrating. It's fascinating to see what users are doing on the site, but we find it raises more questions than it answers. Who is the user? What is his or her goal? Did the information provided meet expectations? What is the user's next step after leaving the site? Userfly may be most effective as a tool for generating hypotheses about usability issues that can be further explored in usability testing. It's important to note that not all usability testing is expensive - there are many options between these "cheapskate" tools and a full-fledged traditional usability study. We've been using Userfly, and we find it both addicting and frustrating. It's fascinating to see what users are doing on the site, but we find it raises more questions than it answers. Who is the user? What is his or her goal? Did the information provided meet expectations? What is the user's next step after leaving the site?

Userfly may be most effective as a tool for generating hypotheses about usability issues that can be further explored in usability testing. It's important to note that not all usability testing is expensive – there are many options between these "cheapskate" tools and a full-fledged traditional usability study.

]]> By: 5 Great Internet Marketing Blogs You Shouldn’t Miss | Unstuck Digital http://www.searchenginepeople.com/blog/a-cheapskates-guide-to-usability.html#comment-8611 5 Great Internet Marketing Blogs You Shouldn’t Miss | Unstuck Digital Tue, 12 May 2009 16:54:50 +0000 http://www.searchenginepeople.com/?p=2860#comment-8611 [...] The Cheapskate’s Guide to Usability (guest post by Dr. Pete of User Effect) [...] [...] The Cheapskate's Guide to Usability (guest post by Dr. Pete of User Effect) [...]

]]> By: Janusz http://www.searchenginepeople.com/blog/a-cheapskates-guide-to-usability.html#comment-8591 Janusz Mon, 11 May 2009 12:26:34 +0000 http://www.searchenginepeople.com/?p=2860#comment-8591 Great resource. Thanks! Also, worth mentioning UsabilityTest.com Great resource. Thanks! Also, worth mentioning UsabilityTest.com

]]> By: this week in UX « Jonathan Hung http://www.searchenginepeople.com/blog/a-cheapskates-guide-to-usability.html#comment-8577 this week in UX « Jonathan Hung Fri, 08 May 2009 23:06:20 +0000 http://www.searchenginepeople.com/?p=2860#comment-8577 [...] Cheapskate’s Guide to Usability [...] [...] Cheapskate's Guide to Usability [...]

]]> By: The Agra Indian http://www.searchenginepeople.com/blog/a-cheapskates-guide-to-usability.html#comment-8550 The Agra Indian Thu, 07 May 2009 17:06:25 +0000 http://www.searchenginepeople.com/?p=2860#comment-8550 Surveys are the most effective method of taking feedback from your customers. Many of the business got success by making their site as per the user’s requirements. This is most widely used method, thus people are familiar with it. Surveys are the most effective method of taking feedback from your customers. Many of the business got success by making their site as per the user’s requirements. This is most widely used method, thus people are familiar with it.

]]> By: wlmeurer http://www.searchenginepeople.com/blog/a-cheapskates-guide-to-usability.html#comment-8528 wlmeurer Wed, 06 May 2009 18:24:07 +0000 http://www.searchenginepeople.com/?p=2860#comment-8528 Do-It-Yourself Testing should also include the resource Silverback (http://www.silverbackapp.com). For $50 you can turn your Macbook into a mobile usability lab. Records the screen, audio, and iSight or webcam video of the participant. We use it all the time. Do-It-Yourself Testing should also include the resource Silverback (http://www.silverbackapp.com). For $50 you can turn your Macbook into a mobile usability lab. Records the screen, audio, and iSight or webcam video of the participant.

We use it all the time.

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