I came across Tyler Reed’s blog who posted this great e-conomy presentation:
It underscores that consumers trust word-of-mouth more than any other form of advertising. In fact, 76 per cent of consumers don’t believe that companies tell the truth in advertising at all.
According to the Word Of Mouth Marketing Association, yes, there really is such an organization, over 90% of purchases made online were a direct result of some kind of word of mouth action and being a known brand website came in 2nd.
