Disclosure: Brian is a cofounder of TweetROI, a twitter-based social advertising network. As such, he is uniquely qualified to discuss publisher network systems then ensure twitterer quality.

by jswieringa
Don't buy low ROI tweets and end up like "Homeless Bill"
(photo by jswieringa)

The Twitter Advertising Space Is Growing

There are now at least four companies competing for advertising dollars in the very young twitter advertising channel: IZEA, Be-A-Magpie, RevTwt, and TweetROI. Each system is quite different in terms of how the advertiser gets matched up with the twitterer (publisher). When deciding where to spend your money, consider this…

How do you predict what kind of results you'll get from the twitterers that tweet your messages?

There are four questions you must ask yourself if you want to get good Twitter social-advertising results:

  • What goals do you hope to achieve with a social advertising network on Twitter?
  • What are the right metrics for your buzz marketing plan?
  • What obstacles must you overcome?
  • What's the solution to these obstacles?

What Goals Do You Hope To Achieve Via A Twitter Social-Advertising Network?

  • Awareness
  • Retweets
  • Traffic
  • Results (sales, leads, signups)

Which you choose depends on your orientation. A PR firm might be most interested in awareness and reach. Direct marketers will want to look for more concrete results like sales and leads.

What Are The Right Metrics For Your Twitter Buzz Marketing Plan?

These are similar metrics to what you'll use for PR or direct marketing, and the metric depends on your goal.

  • Impressions
  • Reach
  • Retweets
  • Replies
  • Sales/leads/signups
  • Cost per sales/lead/signup
  • ROI

What Obstacles To Good Social Marketing Must You Overcome?

  • Low reach
  • Low engagement
  • Low virality
  • Low clickthrough rates
  • Low ROI

You don't want to pay thousands of dollars to tweet via twitterers with thousands of followers but end up with just a handful of clicks to your website. Don't be misled- it's easy to get a lot of followers. It takes work and passion to get a consistent response from them.

The more retweets your twitter spokespeople get, the more clicks you'll get. The more engaged a twitterer's followers are, the more clicks you'll get. And the more clicks you get from the tweets, the lower your cost per click will be. That means a more viral and engaged twitter spokesperson gets you a better ROI on your twitter advertising.

userrankroieffect2

What's The Solution? High Quality, Distributed Website Spokespeople

You need a system that ensures that the twitterers you use as spokespeople are engaged with their followers. That's the quality part. Distributed means you want a bunch of high quality spokestweeters passing on your message.

How do we predict if a twitterer gets results? TweetROI uses a system of UserRanks (each on a scale of 1-10) to measure twitterers by:

  1. Reach (Overall UserRank)
  2. Engagement (ConversationRank)
  3. Virality (ViralRank)
  4. Talkativeness (TalkRank)

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mytwittererqualityrank
For example: My ViralRank and ConversationRank are each only 4/10 compared to all twitterers, but I have more than 30,000 followers.


Some valuable insights that UserRanks provide are:

  • Many Twitterers have thousands of followers but have only ConversationRank 1/10 and ViralRank 1/10 because they receive no replies or retweets at all from these followers.
  • Twitterers with ConversationRanks and ViralRanks of 1 are either spam profiles or new Twitterers that can't help you market.
  • One of our users with less than 100,000 followers gets 75% as many retweets as @aplusk does with his 3 million plus followers. Don't get distracted by number of followers.

The Bottom Line: You Need Twitterer-Quality Metrics

No matter how many followers a twitterer has, you need to look at their power to get retweets and replies, relative to other twitterers. That's what TweetROI's UserRanks tell you.

TweetROI's advanced bidding feature allows you to pay-per-tweet proportional to any of the four UserRanks. That helps you predict a higher ROI ahead of time. Quality twitterers yield more clicks and better quality site visitors.

And that's the way to ensure the best ROI on a Twitter social advertising network.

Brian Carter is a cofounder of TweetROI; Director of SEO, PPC, and Social Media for Fuel Interactive and The Brandon Agency; and a funny keynote speaker you can see in November 2009 at Pubcon.

Brian Carter

CEO of FanReach, Brian Carter has been an Internet Marketer, speaker, and social media trainer since 1999. Brian has been quoted and profiled by Information Week, US News & World Report, The Wall Street Journal, and Entrepreneur Magazine. He is the author of the book How To Get More Facebook fans. He is both an adwords consultant and a facebook consultant. Check out his his free Facebook Marketing 101 course, and the full FanReach Facebook Marketing and Advertising course.

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8 Responses to “Quality Tweets: How To Ensure High Spokesperson Quality In A Twitter Social Advertising Network”

  1. Thanks Brian excellent information useful in determining monetization of applications and services. In my short time reviewing metrics I was surprised at how something outside my usual topic has had the most CT's and positive results. This is IMO, especially true where consumer products are concerned. That makes me wonder about the use of "topics" as an effective targeting method. We run into things like cell phones being "of interest" to almost anyone on any site. That's always been my problem with ads targeted by topic. Measuring responses to that off topic post is more telling then the response from an on topic post IMO, that shows the degree of "influence" which is in the buying scenario a big factor.

  2. Brian Carter says:

    Ya, you got it- I think Google is about relevance, and Twitter is about influence. The only thing that's going to change that for Twitter is a different way to find and respond to tweets, and that'll require a highly adopted platform or app. IMO Twitter has outgrown network-oriented messaging as its ONLY connector- I'd like to see Twitter add a user-generated topical level.

  3. Brian Carter says:

    Sorry, I should have said

    Google = relevance
    Twitter = relationships

    then I'm more alliterative ;-)

  4. sorry but I do not speak inglesh follow with a translator

    Very good post on twitter and twitter analogy where google and come to be supplements and give us awareness of the need to ePlot such as resources for the good of us

  5. Adams costad says:

    Twitter now will succeed through advertising, and potentially rival networking site facebook, let alone use a good advertising method..

  6. Rachel says:

    The only thing that's going to change that for Twitter is a different way to find and respond to tweets, and that'll require a highly adopted platform. That's always been my problem with ads targeted by topic.

  7. Steven says:

    This is IMO, especially true where consumer products are concerned. That makes me wonder about the use of "topics" as an effective targeting method. Twitter now will succeed through advertising, and potentially rival networking site facebook.