Hi, everyone – it’s your friendly, neighborhood Dr. Pete, and I’m pleased and humbled to announce my first post as contributor with Search Engine People. If you don’t know me, I’m a usability specialist, cognitive psychologist, lifelong coder, and President of User Effect. I hang out with SEOs because, frankly, you’re better looking and more fun.
It's been a rough year for high-strung search marketers. Talk at Pubcon last month only reminded me of what I've been hearing all year: the traditional SERPs are dying, rankings are dead, and everything is changing (and I'm not talking about that warm, fuzzy, Barack Obama kind of change).
As usual, there's some truth in the hype. Search results are diversifying like never before, and measuring our success by rankings is only going to get harder. Is that really so bad, though? Let’s jump to the end of this story and take a look at some data:

Figure 1 is 3 months worth of weekly, observed keyword rankings for a client. Their top 3 keywords/phrases were pretty stable, with only the most important keyword fluctuating, and that between the #1 and #2 spot.

Figure 2 is overall search traffic (weekly) for the exact same period. As you can see, Google queries nearly tripled during the 3 months. So, which one of these graphs tells the more interesting story?
Let’s jump back to the beginning of the story. The death of rankings is a slow one, and it’s being caused a by a lot of small cuts. In no particular order, they are:
Personalization
Search results are being personalized, customized, and socialized (SearchWiki being the most recent example), and all of this means that the results you see may not be the results that your client sees on any given day.
Localization
Local search results, including the Google OneBox and alternative browsing such as Mozilla Ubiquity, are bypassing the traditional SERPs altogether. On top of that, geo-location is becoming more and more of a factor in personalization, tying search results to the engines' best guess at where you’re located.
Mobile Search
The latest generation of mobile devices is integrating search in ways that also bypass standard SERPs, such as GPS-enabled Google maps. Once again, the user’s search experience is tied to their location, application, and preferences.
The Long Tail
The client example above is actually a long-tail phenomenon. As we targeted a large number of infrequent keyphrases, search traffic grew significantly, but this wasn’t reflected at all in our top rankings. By tracking only a handful of keywords, you risk missing out on the big picture.
So, if rankings are becoming less reliable, what should we be measuring? In a word: results. We should treat search analytics like the rest of web analytics, and we should be doing it regardless of what’s happening to the SERPs. Here are a few things to look out for:
Search Traffic
This is the simplest alternative, as used in the example above. Rankings don’t mean anything if they aren’t driving traffic to your site.
Traffic Quality
Regardless of ranking, we should treat search engines like any other traffic source. Understand the whole picture of your search traffic quality, by exploring bounce rate, time on site, pages/visitor, etc. Focus on engines and keywords that produce results.
Search Conversion
Most modern analytics make source conversion easy to track, and it’s important to know if your search traffic is converting. You may have #1 rankings and be driving traffic, but if it’s on the wrong keywords (and those visitors don’t buy), who cares? Many analytics packages even allow you to track conversion by keywords/phrases.
So, to sum it up, search analytics are just like any other analytics – quality should matter more than quantity, and results more than arbitrary numbers. Whether or not you believe that rankings are dying a slow death, it’s important to start treating search traffic like any traffic and move towards deeper search analytics.
|
The Definitive Guide to Identify Nofollow & Juiceless Links
Make sure every link counts
Using Social Media to Determine your Brand Power
Social Media is more than just a 'top of mind' radar for Brands
"...The Field of Dreams mentality has never really worked online..."
Authority Building: Tools of the Trade
How to you convey that you are very knowledgeable about a given topic