Dave Rutherford of the Rutherford Show interviewed SEP CEO Jeff Quipp on January 12 on the topic of social networks and their impacts on small business. The interview was broadcast on both Calgary's am 770 CHQR and Edmonton's CHED 630.
The interview can be found here http://bit.ly/7Cdwwv, scroll to time 34:30. In the interview Jeff highlights the need for businesses to start getting involved in social networks and monitoring what is being said about them. Finding issues or satisfied clients is a great opportunity to improve a business. Ultimately Quipp says that social networks are merely the technology enabling better Word of Mouth communications, and they WILL affect all businesses.