Just between you and me; search on Facebook sucks. My boss would like me to put that in more professional terms but frankly, Facebook’s search is that bad.
Just how bad is Facebook’s search?
When news broke this morning that Facebook has bought the semantic search company Chai Labs, thousand (millions?) of people mentioned it, talked about it, liked it, shared it … so that now when you do a search on Twitter for chai labs, this is what you get:
That same search on Facebook – the very core of the news story – yawns this on your screen:
A few names and some generic web results slapped on. You’ll have to click through to Posts by Everyone to get results (how many people do?) and those are frequently not relevant to what you searched for.
With 500 million accounts and counting, Facebook has a tremendous amount of information and knowledge at its finger tips – yet it can’t get to it.
That is why they started Facebook Questions. So that you could ask something like “I upgrade my iPhone to iOS4 and now my auto lock is greyed out – what can I do”
But that very same problem and its solution or links to its solution has already been posted numerous times on numerous Facebook pages, profiles, updates, walls and what not. It’s just that you can’t find it.
That in turn is where Chai Labs comes in.
The company specializes in making platforms that allow for “structured content extraction” and semantic search. In other words, it makes search better.
That understanding the content, understanding its meaning, can also help produce better targeted ads doesn’t hurt either.
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