Comments on: Social media myth busting – The customer’s gonna get me! https://www.searchenginepeople.com/blog/social-media-myth-busting-%e2%80%93-the-customer%e2%80%99s-gonna-get-me.html?utm_source=feed&utm_medium=feed&utm_campaign=feed Canada's Search and Social Media Authority Mon, 03 Jun 2013 13:36:42 +0000 hourly 1 By: Dieta https://www.searchenginepeople.com/blog/social-media-myth-busting-%e2%80%93-the-customer%e2%80%99s-gonna-get-me.html/comment-page-1#comment-7841 Mon, 09 Mar 2009 12:40:38 +0000 https://www.searchenginepeople.com/?p=1835#comment-7841 Entering social media means getting closer to the customer. And that’s always a good thing. When customers don’t see a company as a huge group void of personality they tend not to engage so much. Now just look at apple – for everyone apple is Steve Jobs. An suddenly people devolp “close relationships” with their apple products. Maybe entering social media will help put a face on a company.

]]> By: regalos originales https://www.searchenginepeople.com/blog/social-media-myth-busting-%e2%80%93-the-customer%e2%80%99s-gonna-get-me.html/comment-page-1#comment-7836 Sun, 08 Mar 2009 20:50:49 +0000 https://www.searchenginepeople.com/?p=1835#comment-7836 Social bookmarking is not working as it used to. You just have to figure out new ways of getting backlinks

]]> By: Utah SEO https://www.searchenginepeople.com/blog/social-media-myth-busting-%e2%80%93-the-customer%e2%80%99s-gonna-get-me.html/comment-page-1#comment-7719 Mon, 02 Mar 2009 05:31:20 +0000 https://www.searchenginepeople.com/?p=1835#comment-7719 Social media is a tough sell to corporations. It’s nice to have these myths debunked in a post. thanks.

]]> By: Ilia - SEO https://www.searchenginepeople.com/blog/social-media-myth-busting-%e2%80%93-the-customer%e2%80%99s-gonna-get-me.html/comment-page-1#comment-7714 Sun, 01 Mar 2009 16:57:18 +0000 https://www.searchenginepeople.com/?p=1835#comment-7714 I assume some of the negative comments might have been filtered out due to strong language. People are also more likely to take a bit of their time to complain rather than say how happy they are with the product/service. Great observation but I don’t think you can start measuring things in percentages quite yet.

]]> By: inspiredworlds https://www.searchenginepeople.com/blog/social-media-myth-busting-%e2%80%93-the-customer%e2%80%99s-gonna-get-me.html/comment-page-1#comment-7712 Sat, 28 Feb 2009 14:50:59 +0000 https://www.searchenginepeople.com/?p=1835#comment-7712 I also think this article is incredibly funny. when the company’s employees fight back with no regard to communications policy!

http://www.guardian.co.uk/media/pda/2009/feb/25/ryanair-socialnetworking

]]> By: inspiredworlds https://www.searchenginepeople.com/blog/social-media-myth-busting-%e2%80%93-the-customer%e2%80%99s-gonna-get-me.html/comment-page-1#comment-7711 Sat, 28 Feb 2009 02:29:19 +0000 https://www.searchenginepeople.com/?p=1835#comment-7711 what criteria do you use to put comments in the positive, negative,or neutral categories? Because than can be quite subjective. Without knowing how you categorise the comments or seeing a sample of each one, its hard to tell.

I’d also be keen to know if there is a moderation process with the comments – i.e. do you get published immediately or do one of the blog authors approve the comment. it probably gives the blog more credibility if they do publish the bad comments as well as the good. It’s like customer review ratings. You’ll always find one person who had a negative experience amongst all the good comments.

]]> By: James Duthie https://www.searchenginepeople.com/blog/social-media-myth-busting-%e2%80%93-the-customer%e2%80%99s-gonna-get-me.html/comment-page-1#comment-7709 Sat, 28 Feb 2009 01:16:59 +0000 https://www.searchenginepeople.com/?p=1835#comment-7709 Interesting question Tyson. All of the blogs publish negative comments from users, so I’m making the assumption that they don’t delete any (unless they’re off topic or offensive). Whether that’s a naive assumption I’m not sure…

]]> By: Nick Stamoulis https://www.searchenginepeople.com/blog/social-media-myth-busting-%e2%80%93-the-customer%e2%80%99s-gonna-get-me.html/comment-page-1#comment-7705 Fri, 27 Feb 2009 18:06:17 +0000 https://www.searchenginepeople.com/?p=1835#comment-7705 No matter what you do or who you are you are always prone to be attacked by customers. Anybody that puts themselves out there is. The more harm you do in the public eye the more your going to get in return. This doesn’t mean to avoid the social media landscape.

]]> By: Tyson https://www.searchenginepeople.com/blog/social-media-myth-busting-%e2%80%93-the-customer%e2%80%99s-gonna-get-me.html/comment-page-1#comment-7703 Fri, 27 Feb 2009 17:15:05 +0000 https://www.searchenginepeople.com/?p=1835#comment-7703 How often do you suppose these companies simply delete negative comments?

]]> By: James Duthie https://www.searchenginepeople.com/blog/social-media-myth-busting-%e2%80%93-the-customer%e2%80%99s-gonna-get-me.html/comment-page-1#comment-7681 Thu, 26 Feb 2009 23:39:38 +0000 https://www.searchenginepeople.com/?p=1835#comment-7681 10 points to you Brian for reading attentively down to the last word. You are correct. There is one word missing from the end of the post. It is ‘consumers’. Any chance of fixing that Ruud?

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