crisis

The 5 Crucial Rules of How to Handle A Social Media Crisis

If a business comes across a video, song, blog article or post about their brand or their products and it is negative, then you should be prepared to respond.

By Alex Simmonds|2013-05-30T06:50:48-04:00October 20th, 2011|Social Media Marketing|

Is This The Most Damaging Social Media Crisis Ever?!? [SFW]

Australia-based James Duthie takes a look at one of the most damaging social media events.

By James Duthie|2013-05-31T13:04:54-04:00March 17th, 2011|Social Media Marketing|