The 5 Crucial Rules of How to Handle A Social Media Crisis
If a business comes across a video, song, blog article or post about their brand or their products and it is negative, then you should be prepared to respond.
If a business comes across a video, song, blog article or post about their brand or their products and it is negative, then you should be prepared to respond.
Australia-based James Duthie takes a look at one of the most damaging social media events.